Terms of Service

Last updated: 2/23/2025

1. Agreement to Terms

By accessing or using the services provided by From Future ("we," "our," or "us"), including our AI voice assistant services, website, and related technologies, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

We provide white-label AI voice assistant solutions, including but not limited to:

  • Tap-to-talk website voice agents
  • Phone-call voice agents
  • AI conversation management systems
  • Voice customization tools
  • Integration services
  • Analytics and reporting tools

3. Account Terms

  • You must be 18 years or older to use our services
  • You must provide accurate and complete registration information
  • You are responsible for maintaining the security of your account
  • You must notify us immediately of any unauthorized access
  • We reserve the right to terminate accounts for violations of these terms

4. Service Usage and Limitations

4.1 Acceptable Use

You agree not to use our services to:

  • Violate any laws or regulations
  • Harass, abuse, or harm others
  • Impersonate others or provide false information
  • Interfere with the proper functioning of the services
  • Attempt to gain unauthorized access to our systems

4.2 Service Limitations

  • Services are provided "as is" without warranties
  • We may modify or discontinue services at any time
  • Service availability and quality may vary
  • AI responses are generated automatically and may not be perfect

5. Intellectual Property

  • Our services and technology remain our exclusive property
  • You retain rights to your content and data
  • You grant us license to use your content for service provision
  • White-label services may be rebranded as specified in service agreements

6. Payment Terms

  • Fees are charged as specified in service agreements
  • Payments are non-refundable unless otherwise stated
  • We may modify pricing with notice
  • Late payments may result in service suspension

7. Data Usage and Privacy

Our collection and use of your information is governed by our Privacy Policy. By using our services, you agree to our data practices as described in the Privacy Policy.

8. Liability and Indemnification

8.1 Limitation of Liability

We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

8.2 Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our services or violation of these terms.

9. Service Level Agreement

  • We strive for 99.9% service uptime
  • Support response times as specified in service agreements
  • Maintenance windows will be communicated in advance
  • Service credits as specified in enterprise agreements

10. Termination

  • Either party may terminate with notice as specified in agreements
  • We may terminate immediately for violations of these terms
  • You remain liable for all fees incurred through termination
  • Certain provisions survive termination

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes through our website or direct communication.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@fromfuture.io

Address: Miami, FL, USA