Privacy Policy

1. Introduction

From Future ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI voice assistant services, visit our website, or interact with our platform. Our services include both tap-to-talk and phone-call voice agents, website integration tools, and related AI technologies.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Name and contact information
• Email address
• Phone number and country code
• Business information (company name, website, industry)
• Login credentials (for registered users)
• Payment information (processed securely through our payment providers)
• Communication preferences

2.2 Voice Data

When using our voice assistant services, we collect:

• Voice recordings from interactions with our AI assistants
• Transcripts of conversations
• Context information provided during conversations
• Call metadata (duration, time, frequency)

2.3 Technical Data

We automatically collect:

• IP addresses and location data
• Browser and device information
• Operating system details
• Website usage patterns and analytics
• Error logs and performance data

3. How We Use Your Information

3.1 Service Provision and Improvement

• Deliver and maintain our AI voice assistant services
• Train and improve our AI models
• Customize voice agent responses and personalities
• Analyze service performance and usage patterns
• Develop new features and capabilities

3.2 Communication and Support

• Respond to inquiries and support requests
• Send service updates and administrative notices
• Provide marketing communications (with consent)
• Process feedback and improve customer service

3.3 Business Operations

• Process payments and maintain financial records
• Prevent fraud and ensure security
• Comply with legal obligations
• Analyze and improve business operations

4. Data Sharing and Disclosure

We may share your information with:

• Service providers (hosting, analytics, payment processing)
• AI technology partners (voice processing, natural language understanding)
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure data storage and backup procedures
• Employee training on data protection

6. Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Voice recordings and transcripts are retained for a period of 30 days unless otherwise specified by contract or legal requirements.

8. International Data Transfers

Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through our website or direct communication.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: